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Our Commitment to Third Party Payors

Treatment Driven by Science


Physicians Neck & Back Clinics (PNBC) believes it has an inherent responsibility to its patients, referral sources, and third party payors to demonstrate through scientific evidence the effectiveness of the care we deliver. To date PNBC personnel have published over 40 scientific studies for the primary prevention and treatment of spinal disorders (click here to view PNBC research bibliography.) Further, our dataBACK™ Outcomes Collection and Reporting System provides referral sources and third party payors with current and ongoing aggregate data that quantifies the effectiveness of our treatment outcomes.


Health Care Reutilization


Health Care ReutilizationEven if treatment for chronic spinal disorders is effective in the short term, the overall value of such treatment must be questioned if patients find themselves back in their doctors’ office six months later for the same problem. PNBC defines this as ‘health care reutilization.’ We believe one of the most important measures of clinical success is the degree to which our discharged patients reutilize the health care system for their spinal problem. Data published by PNBC demonstrates that one year following treatment, patients who complete an aggressive rehabilitation program at our clinics are 67% less likely reutilize the health care system for their spinal problem than patients evaluated by PNBC but electing other treatment methods. This low health care reutilization demonstrates the effectiveness of our care, as well as our commitment to teaching patients self-management of their spinal condition without the need for ongoing medical care.


Principles We Stand Upon


Even if treatment for chronic spinal disorders is effective in the short term, the overall value of such treatment must be questioned if patients find themselves back in their doctors’ office six months later for the same problem. PNBC defines this as ‘health care reutilization.’ We believe one of the most important measures of clinical success is the degree to which our discharged patients reutilize the health care system for their spinal problem. Data published by PNBC demonstrates that one year following treatment, patients who complete an aggressive rehabilitation program at our clinics are 67% less likely reutilize the health care system for their spinal problem than patients evaluated by PNBC but electing other treatment methods. This low health care reutilization demonstrates the effectiveness of our care, as well as our commitment to teaching patients self-management of their spinal condition without the need for ongoing medical care.


Testimonials


“The PNBC physician reports of clinical findings, evaluations and recommendations are thorough and concise. Patient compliance and effort in the program is well documented and communicated. Objective data gives the patient immediate feedback on progress that reinforces their participation in the program. I have seen outstanding results in patients who were told there was nothing more available to help them recover from their injury. Health cannot be given to anyone, it demands active participation and PNBC’s program embodies this principle.” VONI G., RTW RISK MANAGEMENT

“As a practitioner of workers’ compensation and long-term disability rehabilitation for 20 years, I have had dozens of clients complete the program at PNBC. Without question it has helped facilitate the recovery of many of these clients. PNBC has become my preferred choice for clients with neck and/or back problems. It is truly an excellent, conservative care option that produces results.” DEAN W., QRC

“I sincerely appreciate the excellent work performed by your staff with the clients I have referred over the years. The program stresses the importance of getting better to feel better. The patients believe this when they see their progress demonstrated to them and find this encouraging. Too much focus elsewhere stresses passive treatment – drugs, and injections – leaving patients feeling helpless and out of control. By actively participating in PNBC’s program, patients sense they have control over their recovery, start getting better and eventually start feeling better as a result. This confidence results in a positive outcome where the patient is more likely to have a successful return to work.” DAVE H., QRC, CORVEL CORPORATION

“In my 20 years working as a QRC, I have found that PNBC offers the best kind of treatment for my clients’ neck and back injuries. It is not invasive. It enlists the efforts of the client. It provides education for ongoing back health and strength. It reduces pain and allows the patients to be more active. It frequently helps the patient to avoid expensive and unsuccessful injections and surgeries. AND, it is tremendously cost-effective!” SONJIE J., QUR, DEPT. OF EMPLOYEE RELATIONS, STATE OF MINNESOTA

“The feedback from our patients and our payors on the service excellence and clinical outcomes of this program has been very positive.” SUE W., DISTRICT DIRECTOR, ALLINA MEDICAL CLINICS